Essential Skills of Leadership & Essential Skills of Communicating
Building strong leaders begins with mastering the fundamentals how we guide our teams, how we communicate, and how we shape a positive and productive work environment. This one-day learning experience combines two closely connected topics to provide supervisors, team leads, and emerging leaders with practical, foundational skills they can apply immediately.
These sessions are intentionally paired because effective leadership and effective communication go hand in hand. Leaders who can guide behavior, communicate with clarity, and build team member confidence are better equipped to motivate their teams, prevent misunderstandings, and foster a culture of trust and accountability.
Essential Skills of Leadership
The Essential Skills of Leadership workshop equips participants with four core capabilities that strengthen team performance and build a culture of respect and engagement. Leaders will learn how to focus on behaviors and facts—rather than attitudes or assumptions—while fostering open dialogue and improving the way their teams work together.
Through practical tools and guided discussion, participants will learn how to:
• Encourage meaningful team member participation
• Maintain self-esteem during challenging conversations
• Address performance issues using objective facts and observable behaviors
• Conduct effective, outcome-focused meetings
This session builds a strong foundation for anyone seeking to lead with clarity, consistency, and confidence.
Essential Skills of Communicating
Clear, purposeful communication is the cornerstone of effective leadership. In this workshop, participants will learn a practical communication model that helps strengthen relationships, increase understanding, and improve team engagement.
Participants will learn how to:
• Craft concise, impactful messages in both written and verbal communication
• Deliver information in ways that address the interests and needs of the listener
• Boost motivation and commitment through empowering communication techniques
• Use communication as a tool for building trust and alignment
This course is ideal for anyone looking to elevate their communication impact and strengthen team performance.