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Soft Skills Boot Camp- Kingsport January 16

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Name: Soft Skills Boot Camp- Kingsport January 16
Date: January 16, 2019
Time: 8:30 AM - 12:00 PM EST
Registration: Register Now
Event Description:
Soft Skills Boot Camp with Greg Corker

In survey after survey and conversation after conversation, employers, recruiters, educators and financial institutions report workers in all professions and levels lack needed Soft Skills. Soft Skills include, but are not limited to, problem solving, conflict resolution, communication, customer service and teamwork. While not an entirely new term, soft skills commonly refer to personal attributes that enable one to interact effectively and harmoniously with other people. Now more than ever, even the most technically focused bankers are realizing their services are being minimized, customer satisfaction numbers are diminishing, and risk management is more of a challenge because Soft Skills are in decline, but now there is something you can do to combat all that!

This seminar provides a powerful message about the necessary skills that will lead to increased employee effectiveness while boosting a company’s productivity, retention and customer satisfaction.  Seminar topics will include:  image, importance of strategies, creativity, communications, project management, problem-solving skills, customer service, teamwork, conflict resolution, exceeding expectations and leadership. 
 
The presenter is Greg Coker, Director of The Institute for Organization and Leadership Development, an affiliate of Capital Link Consultants, a full-service leadership development and communication effectiveness firm focused on Empowering People, Building Teams and Transforming Organizations.  He is a published author of “Building Cathedrals: The Power and Purpose” and “Moving the Needle: Appreciate, Activate & Rehabilitate. Coker has over 25 years of experience leading training and development sessions with three different fortune 500 companies.   


This powerful workshop is designed to accomplish THREE THINGS:
  1. Define the gap in employees Soft Skills
  2. Build the training for improving Soft Skills
  3. Provide easy-to-understand tools to help

  4.  
Topics covered: Leading/Following; Managing; Employee Engagement; Emotional Intelligence; Customer Satisfaction; Coaching; Change; Teamwork; Culture; Problem-Solving; Organizational Dynamics

 
Location:
Kingsport Chamber of Commerce 
400 Clinchfield Street 
Kingsport, TN 
 
Date/Time Information:
January 16, 2019 
8:30am - 12:00noon
Contact Information:
Suzie Lusk 615-256-5141
Fees/Admission:
$125 for TCCI Members
$175 for Non-TCCI Members
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